Payment information :
We accept credit cards and electronic funds transfers via Paypal,
international bank transfers, and money orders, certified checks.
All orders paid by check will be shipped out only at the reception
of the check.
Guarantee information :
Thewinningstroke will honor a 90 day warranty for all manufacturer
defects. Claims after 90 days are subject to manufacturer's approval.
Special note: Warping once a cue is chalked is not considered
If the customer is returning the merchandise because of defect
, we will pay for all shipping charges and refund or exchange
it at no cost to the customer.
If however the customer returns an item for any personal reason
other than a defect or shipping damage, we will assess a 10% restocking
fee and we will not be responsible for shipping charges.
The restocking fee will be waived if the customer purchases other
merchandise of equal or greater value.
Please note that no returns will be accepted on special orders,
or on custom-made merchandise.
Shipment information :
We usually ship with Express post for all Canadian orders and
use UPS for all international orders.